The AI assistant that replies like you
PropertyPilot learns from your own guest conversations: your tone, your house rules, your prices. It answers guests 24/7 in their language, and you keep the final say on every reply.
Guests message at every hour
A missed or slow reply costs bookings and quietly lowers your reviews. Answering every question yourself, day and night, does not scale once you run more than one property.
How PropertyPilot works
Connect your property
Sync your rentals and guest conversations from your booking system in a few minutes.
PropertyPilot drafts the reply
Every answer is written from your house manual, check-in details and local tips, in the guest language.
You stay in control
Approve replies with one tap from a secure link, or let confident answers send on their own.
What it answers for you
The everyday questions that fill your inbox, answered accurately and on-brand.
Not a generic chatbot. Your assistant.
Generic AI gives generic answers. PropertyPilot is trained on your own conversations, so guests hear you, not a robot.
Learns from your own answers
It studies how you answered guests over the past months and mirrors your greeting, tone and length. Every reply you edit makes it sharper.
Knows your house rules and prices
Check-in times, parking, early arrival fees, linen: it applies your real policies, distilled from your own conversations and property details.
Never invents facts
A door code, price or time that is not in your data is never made up. When it is unsure, the question comes to you instead of a wrong answer going to your guest.
You decide what runs on autopilot
Per topic, you choose: suggest first, or send automatically once it has proven itself. Autonomous replies wait 15 minutes and email you first, so you can always step in.
Built so nothing goes out without you
Hospitality is personal. That is why every safeguard in PropertyPilot puts you first, not the AI.
- Approve, edit or reject every reply with one tap from your inbox, without logging in.
- Autonomous replies are delayed and announced by email, so you can pause or change them.
- If you or a co-host already replied, PropertyPilot stays silent. No double answers.
- Sensitive topics like refunds and complaints always come to you first.
Independent owners already trust PropertyPilot to handle their guest messages, day and night.
It is built for hosts who run a handful of properties themselves, not for call centres. You keep your voice, your rules and the final say.
Useful today, even without an account
Host knowledge base
Practical guides for running your rental: check-in flows, house manuals and guest communication.
Open the toolAI contract checker
Upload a rental contract and get a plain-language check of the clauses that matter.
Open the toolPortfolio planner
Model your next property purchase and see what it does to your monthly numbers.
Open the toolProof first, payment later
We will show you how PropertyPilot would have answered your last twenty guest questions, based on your own data, before you pay anything.
Your own guests, your own questions, side by side with the answers you gave yourself. If it does not sound like you, you walk away.
Ready to let no message go unanswered?
Start with your own properties and review every draft before anything is sent.